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Not Able To Delete The Random Entries From Navigator And Spring Board (Doc ID 2914059.1)

Last updated on MARCH 10, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
The users are facing issues in deleting the random entries created on the Navigator Others section and also on Spring Board.

EXPECTED BEHAVIOR
-----------------------
The users should be able to delete the entries

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create entries on the Navigator Others section
2. Try to delete then


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot delete the random entries created on the Navigator Others section, or on Spring Board.

Cause

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In this Document
Symptoms
Cause
Solution
References


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