Hierarchy Of Inactive Users Report
(Doc ID 2914189.1)
Last updated on DECEMBER 21, 2022
Applies to:
Oracle Fusion CX Sales Cloud Service - Version 11.13.22.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.07.0 version, Analytics
ACTUAL BEHAVIOR
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Customer had a report that had a simple hierarchy based logic to get information from employees.
Issue was that some inactive user appeared in hierarchy and others did not.
EXPECTED BEHAVIOR
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All inactive users should appear in the report since they belonged in the hierarchy.
STEPS
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The issue can be reproduced at will with the following steps:
1. Run report.
2. Some of the inactive users do not appear in the report.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see correct data in the report.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |