My Oracle Support Banner

Oracle Analytics Workbook Embedded On An External Website Infinitely Loads When Trying To View Using Safari Browser (Doc ID 2914283.1)

Last updated on NOVEMBER 03, 2023

Applies to:

Oracle Analytics Cloud - Version N/A to N/A [Release 14.1]
Oracle Analytics Server on OCI Marketplace - Version 2022 (6.4) and later
Oracle Analytics Server - Version 2022 ( and later
Information in this document applies to any platform.


When using the Safari browser on an iOS or MacOS (e.g. - iPhone, iPad) and attempt to open an OAC DV Workbook/dashboard embedded on an external website for public viewing, it fails to load fully when try to access it. Instead, it loads infinitely.

At the same time, Oracle Analytics Workbooks load successfully when accessing OAC directly (i.e when content is not embedded on an external website).

All Android devices tested successfully to load the embedded DV Workbook.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.