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New APEX Installation Can Not Login, Getting Invalid Credentials (but Credentials are Verified to be Correct) (Doc ID 2914431.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Application Express (APEX) - Version 20.2 and later
Information in this document applies to any platform.

Symptoms

On: APEX 20.2 version, Administration

ACTUAL BEHAVIOR
---------------
After a fresh APEX and ORDS installation, when trying to connect to administrative services (apex_admin page) or as a workspace administrator (apex builder), it fails with invalid login credentials.

EXPECTED BEHAVIOR
-----------------------
The credentials are correct as the apxchpwd script has been used to create couple of Administrator to Internal and the password verified to be correct.

Cause

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In this Document
Symptoms
Cause
Solution
References


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