Error During DCS Sign Up
(Doc ID 2914651.1)
Last updated on APRIL 19, 2024
Applies to:
Oracle Fusion B2B Service Cloud Service - Version 11.13.22.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.07.0 version, Digital Customer Service
Error during DCS sign up
Receiving below error when try for sign up from DCS. Our requirement is, during registration, DCS should identify a contact uniquely based on First Name, Last Name and Email Address. (Account key is not used for sign up).
Have made changes in SVC_CSS_REG_FLD_CONTACT profile option with value FirstName,LastName,EmailAddress and receiving below error.
ERROR
-----------------------
{
"title" : "Bad Request",
"status" : "400",
"o:errorDetails" : [ {
"detail" : "You must review the value for the SVC_CSS_REG_FLD_CONTACT profile option. (SVC-5295591)",
"o:errorCode" : "SVC:::SVC_CSS_PROFILE_OPTION_INVALID"
} ]
}
STEPS
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The issue can be reproduced at will with the following steps:
1.
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3.
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot .
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |