My Oracle Support Banner

ENV - Vendor RIB Messages Are Not Being Published From RMS (Doc ID 2914901.1)

Last updated on JANUARY 01, 2024

Applies to:

Oracle Retail Integration Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

After creating Supplier (Supplier and Supplier Site) in RMS via screen the Vendor messages are not being published.

The RMS Vendor RIB pub adapter is returning "NO message to publish" and the message are queueing up in the SUPPLIER_MFQUEUE table. RIB is not picking up any Vendor message.

When adding an address in the RMS screen the "VendorAddrCre" message type is not being generated in the SUPPLIER_MFQUEUE.

The messages are not being picked up because for all the suppliers stuck in the MFQUEUE there is only the message types "VendorCre" and "VendoOUCre" and it is missing the "VendorAddrCre" message type for each of the addresses.

This seems to be a problem in the RMS app that when creating a supplier from scratch or adding addresses the "VendorAddrCre" message type is not being inserted into the SUPPLIER_MQUEUE table.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
  
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.