My Oracle Support Banner

In Gmail webmail page, when clicking on approve, the field “To” is empty. (Doc ID 2915405.1)

Last updated on FEBRUARY 13, 2024

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 D Patch 3 and later
Information in this document applies to any platform.

Symptoms

When opening the email received for approval using Gmail, after clicking on "Approve", a new tab appears with an empty “To” field. This field should be filled by default with an email address.

Only the Gmail webmail page is affected.

Changes

This behavior appears on 22D Version.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.