Unable To Remove the "RTF Template" Words From Email Body When Sending Email From Actions In Contracts
(Doc ID 2915579.1)
Last updated on DECEMBER 14, 2022
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.23.01.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.23.01.0 version, Contract Authoring
ACTUAL BEHAVIOR
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In the Enterprise Contract Module user was not able to remove the "RTF Template" while sending emails from the contract module to the customer.
EXPECTED BEHAVIOR
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To remove "RTF Template" from the email template
STEPS
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The issue can be reproduced at will with the following steps:
1. Create a custom template
2. Send an e-mail through Actions>E-mail
3. The RTF Template tag is present
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |