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Can Not Receive Shared Link Email From OCM (Doc ID 2915790.1)

Last updated on DECEMBER 15, 2022

Applies to:

Content and Experience Cloud Service - Version N/A and later
Oracle Content Management - Version N/A and later
Content and Experience Cloud Classic - Version 18.1.2 and later
Information in this document applies to any platform.

Symptoms

User can not receive Shared Link email from OCM.

Steps:
1. Select target file
2. Select "Share Link"
3. Select "Public" and enter email address
4. Click "Send Link"
5. Wait a long time, but notification email is not received

There isn't a mail in spam folder.

Cause

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In this Document
Symptoms
Cause
Solution
References


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