My Oracle Support Banner

Unable To Search By Receipt (Doc ID 2916003.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.

Symptoms

On : 19.3 version, Document Matching

When attempting to search for receipts in the Match Inquiry Search screen, the following error occurs:



The issue can be reproduced at will with the following steps:
  1. enter receipt in the receipt field
  2. click search
  3. observe error



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.