Refresh Paysheets and the Amounts Are Incorrect for One of the Plan Component (Doc ID 2916301.1)

Last updated on JUNE 13, 2024

Applies to:

Symptoms

The payment amount to be paid is less than calculated earnings. The earning amount is correct.
However, the payment transaction is missing the offset value from the recalculation.

STEPS
1. Calculate transaction '1000269441743', commission $60 for Jan-01
2. Create payment batch and paid $60
3. Recalculate transactions and commission remains $60
4. Create payment batch for next period and it picked up the net amount $0 to be paid because commission is still $60
          -60 < old_earning_id >
         +60 < new_earning_id >
5. Repeat re-calculate and payment multiple times
6. Comp plan was changed
7. Recalculate multiple times
8. Refresh paysheet and noticed that the net payment amount was for -$60 when earnings is positive $60 so payment is underpaid.

Cause

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