KYC Customer RA Export Is Not Happening Properly.
(Doc ID 2916353.1)
Last updated on DECEMBER 22, 2022
Applies to:
Oracle Financial Services Crime and Compliance Management Know Your Customer Cloud Service - Version NA and laterInformation in this document applies to any platform.
Symptoms
KYC Customer RA export is not happening properly.
Steps:
1. Navigate to KYC Customer RA.
2. Click on the export button and verified the exported data.
3. Data Export is happening only for the data present on the first page.
4. If the user wants to export further details, navigate to the next page and then export it.
5. It is only allowing us to extract the list on the page visible which has a maximum number of 25.
6. From an end-user perspective this will be really difficult to do the export.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |