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CUSTOM_DOC_REF_3 is Being Populated While Creating CN From CNR (Doc ID 2916566.1)

Last updated on DECEMBER 19, 2022

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version 19.3 and later
Information in this document applies to any platform.


On : 19.3 version, Document Creation

When a CN is generated from a CNR for a Claim (Rebate/RTV), you observe the credit note request and invoice number fields are not populated
You expect credit note request and invoice number fields to be populated as when a CN is created from an order

The issue can be reproduced at will with the following steps:
  1. CN request created for CNR from Claim(Rebate/RTV)
  2. There is no CNR reference in the CN created
  3. It is not generating CNR in the CN created.




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