CUSTOM_DOC_REF_3 is Being Populated While Creating CN From CNR
(Doc ID 2916566.1)
Last updated on DECEMBER 19, 2022
Applies to:
Oracle Retail Invoice Matching Cloud Service - Version 19.3 and laterInformation in this document applies to any platform.
Symptoms
On : 19.3 version, Document Creation
When a CN is generated from a CNR for a Claim (Rebate/RTV), you observe the credit note request and invoice number fields are not populated
You expect credit note request and invoice number fields to be populated as when a CN is created from an order
The issue can be reproduced at will with the following steps:
1. CN request created for CNR from Claim(Rebate/RTV)
2. There is no CNR reference in the CN created
3. It is not generating CNR in the CN created.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |