My Oracle Support Banner

Error In UI When Creating Item_Level2 Item For Existing Item Level1 Item (Doc ID 2917110.1)

Last updated on DECEMBER 21, 2022

Applies to:

Oracle Retail Merchandising Foundation Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms


When creating additional ItemLevel 2 via ITEM API for existing ItemLevel 1 item, UI displays an error in Country of Manufacture information for Children item 
-----------------------

ERROR
-----------------------
Country of Manufacture is required for this item

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Item Level 1 with Supplier A/Country/Manufacturer thru API
2. Create Item Level 2 with Supplier B/Country/Manufacturer thru API
3. Validate that Item Level 1 & 2 with Supplier A&B/Country/Manufacturer were created in RMS UI.
4. Then try to create another Item Level 2 with Supplier C/Country/Manufacturer in UI
5. Item was not approved in RMS and was errored-out in UI saying that the Country Of Manufacture is required for this item. See screenshot.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create an item from UI

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.