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Unable to Create Promotion with Discount Price of Zero (Doc ID 2917263.1)

Last updated on DECEMBER 22, 2022

Applies to:

Oracle Retail Pricing Cloud Service - Version 22.1 and later
Information in this document applies to any platform.


On: RPCS 22.1, RPM 22.1.401.2 version

With a new Item having zero price on MFCS, you cannot create a Promotion with a Zero discount. RPCS Promotion screen displays an error message: "Discount Value must be greater than 0"

The user's stores offer few items with zero prices for small business customers. However, small business customers had contract pricing. So, the user would like to create Promotions with zero price to serve contracted customers.


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