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Smart View can't be Enabled from Excel Option (Doc ID 2917417.1)

Last updated on DECEMBER 30, 2022

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, GL Reports & Inquire Screens

ACTUAL BEHAVIOR
---------------
Even if the Smart View is enabled in Excel it disappears once the excel file is closed


EXPECTED BEHAVIOR
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Once smart view is Enabled it should stay visible on toolbar

STEPS
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The issue can be reproduced at will with the following steps:
1. open excel file
2. check the tool bar for SmartView option, it was not present
3. Navigate to File->Options->Add-ins->Manage : COM Add-ins-> check the box in front of Oracle Smart View for Office-> click OK
4. check the toolbar and the Smart View option is still not present


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Smart View

Cause

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In this Document
Symptoms
Cause
Solution


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