My Oracle Support Banner

Docusign For Contracts Does Not Have Expected Behavior On Every Environment (Doc ID 2917427.1)

Last updated on JANUARY 17, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.10.0 version, Procurement

ACTUAL BEHAVIOR

------------------------

When sending the Contract for signature Using the DocuSign Solution, a pop-up error appears.

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create a contract and submit it for approval
  2. Approve the contract
  3. Send the contract for signature
  4. Above error will appear

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.