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HCM : Notification Remains In Things To Finish With Status Pending After It Was Approved By The Approver (Doc ID 2918118.1)

Last updated on JANUARY 04, 2023

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.07.0 version, Global Human Resources

ACTUAL BEHAVIOR
---------------
The Synchronize Notifications in Global Header has been scheduled to run every 2 hours, however Notification remains in Things to Finish with status Pending after transaction was approved.

EXPECTED BEHAVIOR
-----------------------
Notification should no longer show in Thing to Finish after transaction has been approved.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Synchronize Notifications in Global Header Job
2. Login as approver and see that Approved Notification still appears in 'Assigned to Me'

BUSINESS IMPACT
-----------------------
Due to this issue, users cannot clear unwanted notifications from the 'Assigned to Me' section.

Cause

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In this Document
Symptoms
Cause
Solution
References


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