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Unable To Upload EDI Invoice File (Doc ID 2918494.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms


After uploading an EDI invoice in prod records are getting locked in im_inject_status but no error is appearing for the failed ones in im_inject_doc_error.
We are unable to locate errors related to the failed invoice records in prod.

The server logs show the following:

   




The issue can be reproduced at will with the following steps:
  1. Transfer EDI file using FTS.
  2. Run reim_edi_injector_job
  3. Batch Fails.
  4. Records get locked in 'IM_INJECT_STATUS' but unable to locate errors associated with it in im_inject_doc_error.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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