My Oracle Support Banner

Unable To Upload EDI Invoice File (Doc ID 2918494.1)

Last updated on JUNE 04, 2024

Applies to:

Oracle Retail Invoice Matching Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms


After uploading an EDI invoice in prod records are getting locked in im_inject_status but no error is appearing for the failed ones in im_inject_doc_error.
We are unable to locate errors related to the failed invoice records in prod.

The server logs show the following:

   




The issue can be reproduced at will with the following steps:
  1. Transfer EDI file using FTS.
  2. Run reim_edi_injector_job
  3. Batch Fails.
  4. Records get locked in 'IM_INJECT_STATUS' but unable to locate errors associated with it in im_inject_doc_error.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.