My Oracle Support Banner

Unable To Update AR Invoices Cross Reference Field (Doc ID 2918519.1)

Last updated on APRIL 10, 2024

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.22.07.0 version, Customer Billing (Transactions)

 Unable to update AR Invoices Cross Reference field

in Credit Memo transactions in Miscellaneous tab  users were filling in the cross reference field to match the original invoice. Users now receive an error when populating the Cross Reference field in Miscellaneous tab: "Attribute set for Cross Reference in entity Transaction failed"
Users wants to have the ability to enter data in this field again so that all invoices / credit memos pertaining to a particular order can be traced back to Order Management.

How can this be achieved?
 

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.