My Oracle Support Banner

Dunning Delivery Ends In Error If Account Number Is Changed Manually (Doc ID 2918812.1)

Last updated on FEBRUARY 28, 2023

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.07.0 version, Manage Advanced Collections

When attempting to send dunning letters,
the following error occurs.

ERROR
-----------------------
JobOutput Id0 3578 status 0 Delivery has Error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Strategy Task
2. Trigger the task
3. Review error message

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.