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Dunning Delivery Ends In Error If Account Number Is Changed Manually (Doc ID 2918812.1)

Last updated on MARCH 07, 2024

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.13.22.07.0 version, Manage Advanced Collections

When attempting to send dunning letters,
the following error occurs.

ERROR
-----------------------
JobOutput Id0 3578 status 0 Delivery has Error


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Strategy Task
2. Trigger the task
3. Review error message

Cause

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In this Document
Symptoms
Cause
Solution


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