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SubmitCancelOrder Results in 28302 - Order Submission Failed Error (Doc ID 2918928.1)

Last updated on JANUARY 17, 2023

Applies to:

Oracle Commerce Cloud Service - Version 22.3.4 and later
Information in this document applies to any platform.

Symptoms

Users are unable to cancel the order from the Storefront

Following error appears for the submitCancelOrder endpoint:

Request URL: /ccstore/v1/orders/submitCancelOrder
Request Method: PUT
Status Code: 500

{
    "errorCode": "28302",
    "message": "Order submission failed",
    "status": "500"
}

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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