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FA: SCM: OM:FBDI Order Import Fails Because ShipToContactPersonName & BillToContactPersonName Not Found (Doc ID 2919043.1)

Last updated on JANUARY 04, 2023

Applies to:

Oracle Fusion Order Management Cloud Service - Version and later
Information in this document applies to any platform.


While importing Sales Orders through FBDI, encountered below error -

"An order was not created because no matching row for attribute BillToAccountContactName with the value xyz was found for the source order with the following details: source order XXX. Check the attribute value, and resubmit the order."

The issue can be reproduced at will with the following steps:
1. Create Order Import FBDI with data populated.
2. Also want to enter Ship To and Bill To Contact on Order Line.
3. Entered those information in FBDI but it fails with the error.




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