Calculation Reversing Entry From Calculatepvt Process Causes Incorrect Payment
(Doc ID 2919231.1)
Last updated on MARCH 08, 2023
Applies to:
Oracle Fusion Incentive Compensation Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.07.0 version, Calculation
ACTUAL BEHAVIOR
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Calculation Reversing Entry From Calculatepvt Process Cause Underpayment
The payment amount to be paid is less than calculated earnings. The earning amount is correct. However, the payment transaction is missing the offset value.
EXPECTED BEHAVIOR
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Not expecting underpayment.
STEPS
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The issue can be reproduced at will with the following steps:
a. Calculate transaction commission $60 for Jan-01
b. Create payment batch and paid $60
c. Recalculate transactions and commission remains $60
d. Create payment batch for next period and it picked up the net amount $0 to be paid because commission is still $60
-60 < old_earning_id >
+60 < new_earning_id >
e. Repeat re-calculate and payment multiple times
f. Compensation plan was changed
g. Recalculate multiple times
h. Next payment, noticed that payment was for -$60 when earnings is positive $60 so payment is underpaid.
i. If user recalculates, the payment is still underpaid because missing the offsetting reversal.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |