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How to Make A Custom Contact DCL Dependent On A Custom Account DCL? (Doc ID 2919529.1)

Last updated on JANUARY 05, 2023

Applies to:

Oracle Fusion B2B Service Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Goal

On : 11.13.22.07.0 version, Accounts, Contacts

Making a custom contact DCL dependent on a custom Account DCL


We have a custom account DCL and a custom Contact DCL on the Service Request object. Is there a way for us to modify the custom contact DCL (advanced filters) to return the contacts related to the custom account DCL?

Step 1: Pick an account from the Custom Account DCL
Step 2: Pick a contact from the Custom Contact DCL, which should be a contact associated with the above selected account.

How to achieve this?
 

Solution

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In this Document
Goal
Solution


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