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Fusion Global Payroll: Element Entry Update Has Error - An Error Occurred. Contact Your Help Desk. (PAY-1635003) (Doc ID 2919891.1)

Last updated on JULY 05, 2023

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.22.10.0 and later
Oracle Fusion Global Payroll - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Updating an element entry has below error:

ERROR
-----------------------

STEPS
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The issue can be reproduced at will with the following steps:

  1. My Client Groups -> Quick Link -> Show More -> Element Entries
  2. Update an existing element entry.
  3. Error message is displayed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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