OTBI Trial Balance Dashboard Returns Incorrect Balances They Are Doubled
(Doc ID 2920091.1)
Last updated on JANUARY 16, 2023
Applies to:
Oracle Fusion General Ledger Cloud Service - Version 11.13.22.10.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.10.0 version, GL Reports & Inquire Screens
ACTUAL BEHAVIOR
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When running the Trial Balance Dashboard Report, the balances seem to be double of what Inquire and Smart View show
EXPECTED BEHAVIOR
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The Trial Balance Dashboard Report balances should match the Inquire and Smart View balances for the same members
STEPS
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The issue can be reproduced at will with the following steps:
1. Run the Trial Balance Dashboard Report
2. Compare the Balances with the Inquire and Smart View
Cause
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In this Document
Symptoms |
Cause |
Solution |