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23A: Error Publishing Custom Subject Area: The custom subject area wasn't published. Contact your help desk. (ZCX-3075113) (Doc ID 2920360.1)

Last updated on JANUARY 12, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.23.01.0 and later
Oracle Fusion B2B Service Cloud Service - Version 11.13.23.01.0 and later
Information in this document applies to any platform.

Symptoms

After 23A update, you are seeing error when publishing a Custom Subject Area (CSA).

Error details:

The custom subject area wasn't published. Contact your help desk. (ZCX-3075113)

 

STEPS TO REPRODUCE:

  1. Go to Application Composer > Custom Subject Areas
  2. Create CSA
  3. Publish
  4. After around 5 minutes, you see Error Status.
  5. Check the BI answer after 30 more minutes, the published CSA will show up.

Cause

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In this Document
Symptoms
Cause
Solution
References

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