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Error In CustomerAccount Request To Create Or Update A Site: FND_CMN_RCRD_VAL, HZ_DE_INVALID_DATERANGE (Doc ID 2920663.1)

Last updated on JANUARY 16, 2023

Applies to:

Oracle Fusion CX Sales Cloud Service - Version 11.13.22.07.0 and later
Information in this document applies to any platform.

Symptoms

Error In CustomerAccount Request To Create Or Update A Site: FND_CMN_RCRD_VAL, HZ_DE_INVALID_DATERANGE

ERROR
-----------------------
FND_CMN_RCRD_VAL: A record with the value XXXXXX already exists. Enter a unique value.
HZ_DE_INVALID_DATERANGE: HZ-120150: The date range for a child record must be within the date range of its parent record.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. createCustomerAccount or updateCustomerAccount request on the CustomerAccountService

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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