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How to change the resource selected in a Mass activity? (Doc ID 2920885.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 20.B.00 and later
Information in this document applies to any platform.

Goal

Let's say that an user created a mass internal activity for a group of resources (for example 'Florida') of which he/she is the Supervisor and only has visibility to this group in the Resource Tree. Then the user noticed that someone changed the resource initially selected in the activity from 'Florida' to the highest element in the Resource Tree (for example 'Sunrise Cable'). Now the field is grayed out and the user is unable to set it back to 'Florida'.

 

Solution

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