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An Issue with Uploading Attachement via Commerce Attachment Attribute (Doc ID 2921216.1)

Last updated on AUGUST 10, 2023

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 22 C Patch 5 and later
Information in this document applies to any platform.

Symptoms

On : 22 C Patch 5 version, Commerce

Attachment is not being saved and the following error is noticed in the bm.log:
"
05 Jan 2023 19:18:12,516 [ERROR] com.bm.xchange.services.GeneralDBService.storeBatchFailures(GeneralDBService.java:859) - DBexception while updating batch status
com.bm.xchange.db.DBException: Fatal database error: Exception occured while executing prepared statementORA-01653: unable to extend table BM_COMPANYNAME.BM_CM_BS_DATA_XML_ by 8192 in tablespace BM_COMPANYNAME

at com.bm.xchange.services.GeneralDBService.executePS(GeneralDBService.java:914) ~[bm-db-22.3.5-FINAL.jar:22.3.5-FINAL]
at com.bm.xchange.services.GeneralDBService.storeBatchFailures(GeneralDBService.java:855) [bm-db-22.3.5-FINAL.jar:22.3.5-FINAL]
at com.bm.xchange.services.GeneralDBService.handleBatchFailures(GeneralDBService.java:812) [bm-db-22.3.5-FINAL.jar:22.3.5-FINAL]
at com.bm.xchange.services.GeneralDBService.saveOrUpdateAll(GeneralDBService.java:585) [bm-db-22.3.5-FINAL.jar:22.3.5-FINAL]
at com.bm.xchange.services.GeneralDBService.saveOrUpdateAll(GeneralDBService.java:497) [bm-db-22.3.5-FINAL.jar:22.3.5-FINAL]
...
...
at weblogic.work.LivePartitionUtility.doRunWorkUnderContext(LivePartitionUtility.java:57) [com.oracle.weblogic.work.jar:12.2.1.3]
at weblogic.work.PartitionUtility.runWorkUnderContext(PartitionUtility.java:41) [com.bea.core.weblogic.workmanager.jar:12.2.1.3]
at weblogic.work.SelfTuningWorkManagerImpl.runWorkUnderContext(SelfTuningWorkManagerImpl.java:652) [com.bea.core.weblogic.workmanager.jar:12.2.1.3]
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:420) [com.bea.core.weblogic.workmanager.jar:12.2.1.3]
at weblogic.work.ExecuteThread.run(ExecuteThread.java:360) [com.bea.core.weblogic.workmanager.jar:12.2.1.3]
Caused by: java.sql.SQLException: ORA-01653: unable to extend table BM_COMPANYNAME.BM_CM_BS_DATA_XML_ by 8192 in tablespace BM_COMPANYNAME
"

Cause

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In this Document
Symptoms
Cause
Solution
References


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