My Oracle Support Banner

Unable To Populate Contract Variable Values On Active Contracts When Download The Contract Preview From Contract Terms Tab (Doc ID 2921473.1)

Last updated on JANUARY 17, 2023

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
---------------
Contract Variable Values are populated in UI in the Contract Terms tab and when going to the Overview page of the contract> "Actions">"Preview ", but not populating on Active Contract when the contract preview is downloaded from the Contract Terms page.


EXPECTED BEHAVIOR
-----------------------
The contract values are expected to be populated on the contract preview

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Activate a contract
2. Download the contract from the terms tab
3. The variables are not populated


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.