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Why wasn't the preferred resource copied on a Reopened activity? (Doc ID 2923272.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 22.B.00 and later
Information in this document applies to any platform.

Goal

 My original regular activity was configured with a preferred resource "John Doe". The activity was reopened but the system did not copy the value of the preferred resource to the reopened activity.

Solution

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