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Why do I get a 'System is misconfigured' error when I try to add an activity to a shift? (Doc ID 2923305.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 22.B.00 and later
Information in this document applies to any platform.
Error message "System is misconfigured: activity type missing in configuration"

Symptoms

 In Configuration > Work Schedules > Shifts, I select the shift I want to update and click Activities > Add Activity. The error message "System is misconfigured: activity type missing in configuration" is displayed and the Submit button is grayed out. The field 'Activity Type' is added to the screen context and I don't receive the error when I click Add activity through Dispatch Console.

Changes

 

Cause

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