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Why do I see two instances of the 'Status' field in Oracle Field Service interface after setting the user to 'Inactive' using REST API? (Doc ID 2923307.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 22.B.00 and later
Information in this document applies to any platform.

Goal

I have set the status of a user that is associated with a field resource to 'Inactive' using REST API. In the Oracle Field Service interface I see two 'Status' fields displayed in Resource Info screen. One has value 'Active" and the other has value 'Inactive'. I was expecting to see only one Status field set to 'Inactive'.

Solution

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