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DSS - Deposit Billed Amount Not Displayed On The View Bill (Doc ID 2923809.1)

Last updated on APRIL 17, 2023

Applies to:

Oracle Utilities Digital Self Service Transactions Cloud Service - Version 20.1 and later
Information in this document applies to any platform.

Goal

The Deposit billed amount is not displayed under the View Bill details.  It is displayed as No-Electric amount in the Billing and Payment History. Will it be possible to display the Deposit Billed in the View Bill details as Breakdown of charges?
 

Solution

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