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Why is the Resource contributing to all Capacity Categories? (Doc ID 2923913.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 20.A.00 and later
Information in this document applies to any platform.

Goal

One of our techs has only one Work Skill assigned to him, which will expire tomorrow. When I select the Capacity Area and look at Quota > Available capacity for next days, I see the Resource's name when I export the list of Resources. I don't understand why this Resource is still contributing to quota after his Work Skill is expired.

 

Solution

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