Is it possible to remove customer phone from My Route screen?
(Doc ID 2923929.1)
Last updated on MARCH 03, 2023
Applies to:Oracle Fusion Cloud Field Service - Version 22.C.00 and later
Information in this document applies to any platform.
I don't understand how the My Route screen shows the customer phone number for each activity. Phone field (cphone) or Cell phone field (ccell) are not configured as Activity Identifiers for the User Type.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!