Fusion Global HR: Promotions Approvals Are Not Working As Expected
(Doc ID 2924038.1)
Last updated on FEBRUARY 17, 2023
Applies to:Oracle Fusion Global Human Resources Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
On : 126.96.36.199.0 version, Global Human Resources
The issue can be reproduced at will with the following steps:
1. Promote Manager
2. Transaction Fails with below error message
<errorMessage>Client received SOAP Fault from server : JBO-FND:::FND_CMN_RCRD_MSNG: <MESSAGE><NUMBER></NUMBER><TEXT>The record Supervisor doesn't exist.</TEXT><CAUSE></CAUSE><ACTION></ACTION><DETAILS></DETAILS><INCIDENT></INCIDENT></MESSAGE></errorMessage>
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