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Why is the activity Start time different from the time gathered in the column 'Action Time' in the activity History? (Doc ID 2924307.1)

Last updated on MARCH 12, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 20.B.00 and later
Information in this document applies to any platform.

Goal

 In the activity History tab, we have a record for the Start time as 16:56 but in the 'Action time' column it shows that action was performed at 15:11. When trying to set the activity to Completed at 15:30, the error 'End time cannot precede the start time' is shown.

Solution

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In this Document
Goal
Solution
References

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