Why is Routing assigning activities to a Resource that does not have the necessary Work Skill configured?
(Doc ID 2924536.1)
Last updated on MARCH 03, 2023
Applies to:
Oracle Fusion Cloud Field Service - Version 20.A.00 and laterInformation in this document applies to any platform.
Goal
Routing assigned an Activity that has a specific Work Skill to a Resource that does not have the Work Skill specified.
Solution
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