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Oracle Management Cloud (OMC) Planned End Of Service Notice (Doc ID 2924670.1)

Last updated on FEBRUARY 20, 2024

Applies to:

Oracle Management Cloud - Version N/A and later
OMC Log Analytics Cloud Service - Version N/A and later
OCI Stack Monitoring - Version N/A and later
OCI Database Management Service - Version NA and later
OCI Application Performance Monitoring Service - Version NA and later
Information in this document applies to any platform.

Details

Oracle is retiring Oracle Management Cloud Services, Oracle’s first generation observability and management cloud services platform. This platform is now in its second generation with Oracle observability and management Cloud Services (O&M Services) integrated on Oracle Cloud Infrastructure (OCI).

This notice is to inform you that Oracle has assigned “End of Life” status to the Oracle Management Cloud Services. As communicated earlier Oracle will start shutting down OMC services starting January 31st, 2024. Please contact Oracle support or your account representative on additional details specific to your OMC instance. Oracle recommends that OMC Services customers migrate to the new O&M Services before your OMC services is shutdown.

FAQs:

Q.) What are the OMC Services affected by this End of Life notice?

The following Oracle Management Cloud Services are affected:

Metered Universal Credit Model (UCM) Products,

Product Part Number
Oracle Management Cloud – Standard Edition B89161
Oracle Management Cloud – Enterprise Edition B89162
Oracle Management Cloud – Log Analytics Edition B89163
Oracle Security Monitoring and Compliance Cloud, Configuration and Compliance Edition B89164
Oracle Security Monitoring and Compliance Cloud, Security Monitoring and Analytics Edition B89165

Non-Metered (Subscription) SKUs,

Product Part Number
Oracle Log Analytics Cloud Service - Standard Edition - Non-metered - 300 Gigabytes Product B82690
Oracle Log Analytics Cloud Service - Enterprise Edition - Non-metered - Terabyte Product B82691
Oracle Log Analytics Cloud Service - APM Edition - Non-metered - 300 Gigabytes Product B82692
Oracle Application Performance Monitoring Cloud Service - Standard Edition - Non-metered - Hosted Named Agent Product B82698
Oracle Application Performance Monitoring Cloud Service - Enterprise Edition - Non-metered - Hosted Named Agent Product B82699
Oracle IT Analytics Cloud Service - Non-metered - Processor Product B82700
Oracle Infrastructure Monitoring Cloud Service - Standard Edition - Non-metered - 100 Monitored Objects Product B87007
Oracle Management Cloud - Enterprise Edition - Government - 100 Entities Per Hour Product B88823
Oracle Management Cloud - Log Analytics Edition - Government - 300 Gigabytes Per Hour Product B88824
Oracle Security Monitoring and Compliance - Configuration and Compliance Edition - Government - 100 Entities Per Hour Product B88825
Oracle Security Monitoring and Compliance - Security Monitoring and Analytics Edition - Government - 300 Gigabytes Per Hour Product B88826

Q.) When will the End of Life for OMC Services go into effect?

Oracle expects to start the shutting down OMC Services from January 31, 2024, please contact Oracle support and/or your account team for additional details for you specific OMC tenancy timelines.

Q.) Do I need to take any action?

Oracle recommends customers should implement a plan so that OMC Services migration to O&M Services. Reach out to their Oracle account team for assistance on migration.

Q.) Where I can find details about Oracle O&M Services on OCI?

https://www.oracle.com/manageability/

Q.) Is migration from OMC Services to O&M Services on OCI automatic?

Migration is not automatic. Please contact your Oracle sales representative for more details.

Details on OMC Service to O&M Service mapping:

OMC Service Part Number Observability and Management Service
Oracle Management Cloud – Log Analytics Edition B95634 Oracle Cloud Infrastructure Logging Analytics - Active Storage - Logging Analytics Storage Unit Per Month
Oracle Management Cloud – Standard Edition B95264 Application Performance Monitoring Service - Stack Monitoring - 10 Monitored Resources Per Hour
B92940 Oracle Cloud Infrastructure Application Performance Monitoring Service - Tracing Data - Free - 1,000 Events Per Hour
B92941 Oracle Cloud Infrastructure Application Performance Monitoring Service - Tracing Data - 100,000 Events Per Hour
B92942 Oracle Cloud Infrastructure Application Performance Monitoring Service - Synthetic Usage - 10 Monitor Runs Per Hour
Oracle Management Cloud – Enterprise Edition B95264 Application Performance Monitoring Service - Stack Monitoring - 10 Monitored Resources Per Hour
B92889 Oracle Cloud Infrastructure Operations Insights for Cloud Databases - OCPU Per Hour
B92890 Oracle Cloud Infrastructure Operations Insights for External Oracle Databases and Host - Host CPU Core Per Hour
B92940 Oracle Cloud Infrastructure Application Performance Monitoring Service - Tracing Data - Free - 1,000 Events Per Hour
B92941 Oracle Cloud Infrastructure Application Performance Monitoring Service - Tracing Data - 100,000 Events Per Hour
B92942 Oracle Cloud Infrastructure Application Performance Monitoring Service - Synthetic Usage - 10 Monitor Runs Per Hour
Oracle Security Monitoring and Compliance Cloud – Configuration and Compliance Edition - Planned in OCI Logging Analytics. Contact Account team
Oracle Security Monitoring and Compliance Cloud – Security Monitoring and Analytics Edition - Planned in OCI Logging Analytics. Contact Account team

Q.) How do I initiate the migration from OMC Services to O&M Services?

Please contact your Oracle sales representative for more details or reach out to Oracle Support.

Following MOS document had the reference for Migration documents,

<Note 2920835.1> - Migration Of Oracle Management Cloud To Oracle Observability and Management Services

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