Oracle Fusion Cloud Field Service (OFS) Instance Recreate Policy
(Doc ID 2924865.1)
Last updated on MARCH 03, 2023
Applies to:
Oracle Fusion Cloud Field Service - Version 19.C.00 and laterInformation in this document applies to any platform.
Purpose
Understand how do I copy or recreate Oracle Fusion Cloud Field Service (OFS) instances.
Scope
This applies to all Oracle Fusion Cloud Field Service (OFS) instances.
Details
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In this Document
| Purpose |
| Scope |
| Details |
| What information is recreated/copied: |
| What data will be preserved on the target instance: |
| Data Deletion: |
| Frequently Asked Questions: |
| Do both instances need to be running the same version during a Recreate request? |
| Why isn't there a TEST to PRODUCTION option after the initial “go-live” recreate? |
| How long will it take to copy data from Production to Test? Will the request be processed during the day? |
| How do I know the process is complete? |
| Can I specify the date and time of the recreate operation? |
| What if we are not on current or previous Generally Available release? |
| Can I pick and choose what configuration items I want recreated? |
| Will any data be lost during the process? |
| Will I need to configure anything after the process is complete? |
| Is there a possibility that something will not be copied? |
| Will there be any exceptions to this policy (e.g. copy activity data, requests to perform the work immediately, change the recreate frequency, etc.)? |
| It has been 1 month since we went live and a significant amount of changes were made in one of the TEST instances, can you move these to PRODUCTION? |
| How many recreate operations can I request? |
| How can I make sure that outbound communications won't be sent for Prod users after Production to Test data copy? |
| How to get admin user if I decide to start configuration over? |
| Why I'm not seeing all statistical data recreated from TEST to PROD even though it's said that it is in scope of recreated elements? |