Oracle Fusion Cloud Field Service (OFS) Instance Recreate Policy
(Doc ID 2924865.1)
Last updated on MARCH 03, 2023
Applies to:Oracle Fusion Cloud Field Service - Version 19.C.00 and later
Information in this document applies to any platform.
Understand how do I copy or recreate Oracle Fusion Cloud Field Service (OFS) instances.
This applies to all Oracle Fusion Cloud Field Service (OFS) instances.
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In this Document
|What information is recreated/copied:|
|What data will be preserved on the target instance:|
|Frequently Asked Questions:|
|Do both instances need to be running the same version during a Recreate request?|
|Why isn't there a TEST to PRODUCTION option after the initial “go-live” recreate?|
|How long will it take to copy data from Production to Test? Will the request be processed during the day?|
|How do I know the process is complete?|
|Can I specify the date and time of the recreate operation?|
|What if we are not on current or previous Generally Available release?|
|Can I pick and choose what configuration items I want recreated?|
|Will any data be lost during the process?|
|Will I need to configure anything after the process is complete?|
|Is there a possibility that something will not be copied?|
|Will there be any exceptions to this policy (e.g. copy activity data, requests to perform the work immediately, change the recreate frequency, etc.)?|
|It has been 1 month since we went live and a significant amount of changes were made in one of the TEST instances, can you move these to PRODUCTION?|
|How many recreate operations can I request?|
|How can I make sure that outbound communications won't be sent for Prod users after Production to Test data copy?|
|How to get admin user if I decide to start configuration over?|
|Why I'm not seeing all statistical data recreated from TEST to PROD even though it's said that it is in scope of recreated elements?|