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Is there a way to remove the case sensitivity format for the visibility settings conditions which uses "contains" for a property? (Doc ID 2925545.1)

Last updated on SEPTEMBER 03, 2024

Applies to:

Oracle Fusion Cloud Field Service - Version 22.C.00 and later
Information in this document applies to any platform.

Goal

We would like to confirm if there is a way to remove the case sensitivity format for the visibility settings conditions which uses "contains". Reason we asked is there is some functionality that isn't working properly because it doesn't satisfy the exact case-sensitive value listed on the condition. 

 
For example:
The technician enters a value in a property (field) as DEVICETYPE:ATA, instead of DeviceType:ATA
The activation button only appears when the value is typed in as: "DeviceType:ATA"

Solution

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