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Why some messages configured to cancel activity through message scenario are failing with falsemethod (ACTIVITY_IS_NONSCHEDULED)? (Doc ID 2925555.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 22.A.00 and later
Information in this document applies to any platform.

Symptoms

 I have a message step configured to cancel the activity the 'Day of route' if the activity is not yet performed by a certain time at night. For activities in the non-scheduled pool the message is failing with falsemethod (ACTIVITY_IS_NONSCHEDULED).

Cause

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