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OFS mobile app error: Could not connect. Please check your configuration. OR Could not connect. Please check your network. (Doc ID 2925588.1)

Last updated on MARCH 03, 2023

Applies to:

Oracle Fusion Cloud Field Service - Version 19.A.00 to 22.A.08
Information in this document applies to any platform.

Symptoms

 Typing the OFS instance name with a capital letter on Field Service iOS or Android mobile app version 22.2.4.2 results in one of the following messages after you hit "Next".

Changes

 

Cause

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