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Fusion Global Payroll - Why Users Cannot See the Bank Accounts Information when Editing the Current Personal Payment Method? (Doc ID 2925831.1)

Last updated on NOVEMBER 04, 2024

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.13.22.10.0 and later
Information in this document applies to any platform.

Symptoms

 ACTUAL BEHAVIOR
---------------
Bank Details are not appearing on Personal Payment Method page when the Edit functionality is used.

All the fields related to the bank area are displayed if the user is trying to create a new bank account but not when editing an existing one.


EXPECTED BEHAVIOR
-----------------------
Bank account details and fields should appear always.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Me - Pay - Personal Payment Method - Create Bank Account - All fields are displayed;
2. Edit bank account - Fields are not appearing.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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