Inventory Extract Batch when Executed For all Store Locations Causes the EICS ServerTo Become Unavailable (Doc ID 2925842.1)

Last updated on FEBRUARY 19, 2024

Applies to:

Symptoms

When attempting to run Inventory Extract batch adhoc job the following error occurs. This happens when the number of 'customer_order_loc_ind' stores increased from 16 to 116.

ERROR
-------------

sim.log:

Line 12300: 2022-09-29 01:25:16,393 ERROR [[ACTIVE] ExecuteThread: '67' for queue: 'weblogic.kernel.Default (self-tuning)'][batch-default] Error processing batchlet: (job: InventoryExtract_OpsJob, execution: 97008)
Line 12436: 2022-09-29 01:25:16,787 ERROR [[ACTIVE] ExecuteThread: '67' for queue: 'weblogic.kernel.Default (self-tuning)'][batch-default] java.lang.IllegalArgumentException: outFiles are required


sim-server.log:

#### <[ACTIVE] ExecuteThread: '2' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <[severity-value: 8] [rid: 0] [partition-id: 0] [partition-name: DOMAIN] > <[STUCK] ExecuteThread: '67' for queue: 'weblogic.kernel.Default (self-tuning)' has been busy for "662" seconds working on the request "com.ibm.jbatch.container.util.BatchWorkUnit@1fcc66dd", which is more than the configured time (StuckThreadMaxTime) of "600" seconds in "server-failure-trigger". Stack trace:
oracle.core.ojdl.logging.ODLLogger.isLoggable(ODLLogger.java:292)

Steps to Reproduce:

Prerequisites:

STORE.CUSTOMER_ORD_LOC_IND = Y for 116 records

1. Go to Admin > Technical Maintenance > Job Admin
2. Run Adhoc job = Inventory Extract Batch
3. After sometime, UI gets to an unstable state and the following things are observed:

a. UI clicks result in Severe system error occurred..
b. After sometime Service Unavailable.

Cause

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