Contract Self-Approval Flow Taking More Than 25 Minutes Before Timing Out With Error
(Doc ID 2925967.1)
Last updated on FEBRUARY 23, 2023
Applies to:
Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.13.22.07.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.13.22.07.0 version, Authoring
ACTUAL BEHAVIOR
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Error occurs when sending a contract for approval. A connection error with the server (status = 504) is received after more than 25 minutes and the contract is not approved.
ERROR
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Connection error with the server (status = 504)
STEPS
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The issue can be reproduced at will with the following steps:
1. Setup Contract self-approval
2. Send Contract to be approved
3. Observed self-approval flow taking 25 minutes before the timeout error occurs
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |