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RF Devices Are Not Connecting To WMS (Doc ID 2926822.1)

Last updated on FEBRUARY 13, 2023

Applies to:

Oracle Warehouse Management Enterprise Edition Cloud Service - Version 22.4 and later
Information in this document applies to any platform.

Symptoms

RF devices are not connecting to WMS.

We are seeing users of the RF devices being dropped from their connection with WMS, others are not connecting or authenticating from the login screen. We also were able to reproduce the login issue via the web RF, where after entering the credentials the dots/bar across the bottom show that it's pending however never reaches the main menu.

Cause

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In this Document
Symptoms
Cause
Solution


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